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Cancellation policy & cancellation form--------------------------------------------------------------------------
Consumers are entitled to a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed:
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A. Right of withdrawal
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Right of withdrawal You have the right to withdraw from this contract without giving a reason. The withdrawal period is fourteen days - from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods or, in the case of contracts for the delivery of goods; - from the day the contract is concluded for contracts for services. In order to exercise your right of withdrawal, you must inform us (Sophie Wanka, Avani handcrafted leathergoods, Stettiner strasse 18, 65239 Hochheim am Main, Germany, Tel .: 015784116912, E-Mail: info@avani-leatherbags.de) by means of a clear declaration (e.g. E.g. a letter sent by post or email) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.
Consequences of withdrawal If you withdraw from this contract, we will have given you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. In the case of contracts for the delivery of goods, we can refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.
You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods. If, in the case of contracts for services, you have requested that the services begin during the withdrawal period, you must pay us a reasonable amount, which corresponds to the portion of the up to the point in time at which you inform us of the exercise of the right of withdrawal with regard to this contract, services already provided compared to the total scope of the services provided for in the contract. Exclusion or premature expiry of the right of withdrawal The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the consumer's personal needs.
The right of withdrawal expires prematurely in the case of contracts for services if we have completely provided the service and we have only started to perform the service after you have given your express consent and at the same time confirmed your knowledge that you have your right of withdrawal upon complete fulfillment of the contract lose through us. General information 1) Please avoid damaging and contaminating the goods. Please send the goods back to us in their original packaging with all accessories and all packaging components. If necessary, use a protective outer packaging. If you no longer have the original packaging, please use suitable packaging to provide adequate protection against damage in transit. 2) Please do not send the goods back to us freight collect. 3) Please note that the aforementioned numbers 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.
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B. Withdrawal form
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If you want to cancel the contract, please fill out this form and send it back. At Sophie Wanka Avani handcrafted leather goods Stettiner Strasse 18 65239 Hochheim am Main Germany Email: info@avani-leatherbags.de I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)
_______________________________________________________ _______________________________________________________ Ordered on (*) ____________ / received on (*) __________________ ________________________________________________________ Name of the consumer (s) ________________________________________________________ Address of the consumer (s) ________________________________________________________ Signature of the consumer (s) (only if this is communicated on paper) _________________________ date (*) Delete where inapplicable